Privacy Policy
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Privacy Policy
Last updated: September 16, 2026
Driftwood Builders Roofing, LLC (“Driftwood Builders Roofing,” “we,” “us,” or “our”) is a roofing and exterior home-services contractor based in Manchaca, Texas, serving Central Texas. We value your privacy. This Privacy Policy explains how we collect, use, and share information when you visit driftwoodbuildersroofing.com (the “Site”), submit a form, respond to one of our ads, or contact us by phone, text message, or email.
1. Information We Collect
Information you give us. When you request an inspection or estimate, ask a question, or otherwise contact us, you may provide:
- Your name
- Phone number
- Email address
- Property or street address, city, and ZIP code
- Details about your roofing or home-service project, such as the type of service you need, the condition of your roof, or storm damage
- Inspection and estimate requests, including your preferred contact method
- Information you submit through forms, quote tools, and calculators on our Site
- Information you submit through Meta (Facebook or Instagram) lead forms
- Information you share with us by phone, text message, or email
Information from providing our services. If you become a customer, we may also keep records such as photos and notes from inspections, project details, estimates, contracts, invoices and payment records, and, if you ask us to help with an insurance claim, related claim information you share with us.
Information collected automatically. When you visit our Site, we and our service providers use cookies, tags, and similar technologies to automatically collect certain technical information, such as:
- IP address
- Browser type and device information
- Pages you visit, how long you stay, and how you arrived at our Site (for example, from a search engine or an ad)
- Clicks, scrolling, and other interactions with our pages
- Cookie identifiers and analytics data
See “Cookies, Analytics, and Advertising” below for more detail.
2. How We Use Information
We use the information we collect to:
- Respond to your inquiries and requests
- Schedule roof inspections and estimates
- Provide roofing and home-improvement services
- Communicate with you about your project, appointments, and estimates
- Provide customer service
- Follow up on services you have requested
- Improve our Site, services, and marketing
- Measure the effectiveness of our advertising
- Maintain business, accounting, and warranty records
- Protect against fraud, spam, and misuse, and comply with legal obligations
3. Meta (Facebook and Instagram) Lead Forms
We may run ads on Facebook and Instagram that include a lead form. When you submit one of these forms, Meta shares the information you enter (such as your name, phone number, email address, property address, and your answers to any form questions) with Driftwood Builders Roofing. We use this information to respond to your roofing or home-service inquiry, contact you about the inspection or estimate you requested, and follow up on your request, as described in this Privacy Policy.
Meta’s own collection and use of your information on its platforms is governed by Meta’s Privacy Policy.
4. Calls, Text Messages, and Email
When you give us your phone number or email address, we use it to respond to your inquiry and to provide the follow-up you requested, such as scheduling an inspection, sending an estimate, or updating you about your project. We may call or email you for these purposes.
Text messages (SMS). You can text us through the messaging tool on our Site, and some of our forms let you choose to receive text messages from us. We send text messages in response to your inquiry and, where you have given the required consent, for appointment reminders, project updates, or promotional messages. We will only send marketing text messages if you have opted in to receive them. Consent to receive marketing text messages is not a condition of purchasing any service.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to any message to opt out. Reply HELP for help, or contact us using the information below.
We do not share your mobile phone number or text messaging opt-in information with third parties or affiliates for their own marketing or promotional purposes. We may share it with service providers that help us send and manage text messages on our behalf.
Email. If you sign up for email updates on our Site, we may send you those updates. You can unsubscribe at any time by using the unsubscribe option in the email (where provided) or by contacting us.
5. How We Share Information
We do not sell your personal information.
We share information only as needed to run our business, including with service providers that work on our behalf, such as providers of:
- Customer relationship management (CRM) and contact management
- Phone, text messaging, and email communications
- Scheduling and project management
- Website hosting and maintenance
- Online forms, quote tools, and form processing
- Analytics
- Advertising
We may also share information:
- With your insurance company or adjuster, suppliers, or subcontractors when needed to complete work you have requested or at your direction
- When required by law, subpoena, or other legal process, or to protect our rights, property, or safety or that of others
- In connection with a merger, sale, or transfer of all or part of our business
- With your consent
6. Cookies, Analytics, and Advertising
Our Site uses cookies, tags, and similar technologies to understand how visitors use the Site and to measure and improve our advertising. Specifically, our Site currently uses:
- Google Tag Manager, to manage the tags that run on our Site
- Google Analytics, to understand Site traffic and how visitors use our pages, such as which pages are viewed and whether forms are submitted or phone links are clicked
- Google Ads conversion tracking, to measure whether our Google ads lead to inquiries and to help us reach people who may be interested in our services
- Microsoft Clarity, which captures how you use and interact with our Site (such as mouse movement, clicks, and scrolling) through heatmaps and session recordings, to help us improve the Site
- Jetpack (WordPress.com) Stats, for basic website traffic statistics
Some pages also include embedded content from third parties, such as YouTube videos and maps, and a text messaging tool. These providers may set their own cookies or collect information about your interaction with that content.
These providers may collect information such as your IP address, device and browser information, and activity on our Site, and may use cookies. Their use of this information is governed by their own privacy policies, including how Google uses information from sites that use its services and the Microsoft Privacy Statement.
Your choices. Most web browsers let you block or delete cookies through their settings. You can manage Google ad personalization at My Ad Center and opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. If you block cookies, some parts of the Site may not work as intended.
7. Third-Party Websites
Our Site links to third-party websites, such as review sites, social media pages, and financing providers. If you visit those websites or submit information to them, their own privacy policies apply. We are not responsible for the privacy practices of third-party websites.
8. Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, provide services, honor warranties, provide customer service, maintain business and tax records, resolve disputes, and meet legal obligations. When information is no longer needed, we delete it or keep it in a form that does not identify you.
9. Data Security
We use reasonable administrative and technical measures to protect personal information, but no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your information.
10. Your Privacy Requests
You may contact us to request access to, correction of, or deletion of the personal information we have about you. You may also ask us to stop contacting you. We will respond to requests within a reasonable time. We may need to verify your identity before completing a request, and we may keep certain information when required or permitted by law or needed for legitimate business purposes, such as warranty, contract, tax, or accounting records.
Depending on where you live, you may have additional privacy rights under applicable law, including Texas law. To make any privacy request, contact us using the information in the “Contact Us” section below.
11. Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above.
13. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, contact us:
Driftwood Builders Roofing, LLC
12308 Twin Creek Rd, Ste 101A
Manchaca, TX 78652